This Privacy Policy explains how BmyGuest ApS ("We", "Us") processes your personal information.
The entity responsible for the processing of your personal information is:
BmyGuest ApS
Ordrup Jagtvej 111,
2920 Charlottenlund, Denmark
VAT number: 41415657
+4570605301
BmyGuest is a visitor registration application/service where private and public companies can register and manage their external visitors and guests, and employees and hosts. BmyGuest is a software web application/service and is delivered as a SaaS application (Software as a Service application). BmyGuest also has a native app to be downloaded on App Store and Google Play Store. In order to use BmyGuest, regardless of the role, e.g. as a System Administrator, Receptionist, Host or Visitor, a personal BmyGuest user account is required. More information can be found at the BmyGuest website (www.bmyguest.eu).
The following types of personal data is collected about you, when you are invited to a meeting, regardless of whether you have a confirmed user account in BmyGuest:
When you confirm your BmyGuest user account, we may further collect information about:
When you are created as a host for your company, the following personal data may be processed about you:
When you confirm and complete your BmyGuest user account, we process personal data in order for you to login to your user account, see your check-in and visitor history, and to share your personal data with other meeting attendees.
Personal data is used in order to create a user account for you in BmyGuest. Once your account is created, we will use personal data to contact you concerning e.g. your account, profile, and meetings, or meeting invitations.
When you are invited to a meeting without having a BmyGuest user account, we will process personal data about you in order to facilitate the meeting between you and the company you are visiting. And we will process personal data about you in relation to you receiving a URL link in an e-mail or text message enabling you to pre-fill you contact details before you visit the company using BmyGuest.
If you are working for a company using BmyGuest, a user account is created for you in order for you to invite guests to your meetings. In relation to this, personal data is processed about you.
We collect your personal data from the following source(s):
We process your personal data on the following legal bases:
We share your personal data with:
We will retain personal data processed for this purpose for as long as it is necessary. This will be up to 5 years plus the current year counted from your last visit to a company or the last meeting you hosted depending on your user role.
We will retain this personal data for the establishment, exercise or defence of legal claims.
Personal data are processed about you, both when you create a meeting at your company and when you attend a meeting at your company or elsewhere.
The following types of personal data is collected about you, when you create a meeting:
When you attend a meeting, you must check-in at the location of the meeting. In order to check-in you may scan the BmyGuest QR code in the company's reception/location, or you may receive a link in an e-mail or in a text message sent by BmyGuest or the receptionist. The receptionist may also register your arrival. In relation to this, personal data is processed about you.
When attending a meeting and checking-in and -out at the company, we may also process personal data about the locations and the real time of check-in and check-out.
We collect your personal data from the following source(s):
We process your personal data on the following legal bases:
We share your personal data with:
We will retain personal data processed for this purpose for as long as it is necessary for this purpose.
This will be up to 5 years plus the current year counted from your last visit to a company or the last meeting you hosted depending on your user role.
We will retain this personal data for the establishment, exercise or defence of legal claims.
Personal data is processed in order to notify you - as a host - when a visitor is checked in.
If you are attending a meeting as a visitor at a location being evacuated, we will process personal data about you in order to notify and inform you about the evacuation and to help our customer, i.e. the company you are visiting, to ensure that all visitors are notified and evacuated.
If you are attending a meeting as a visitor and you get informative messages during your visit, we will process personal data about you in order to notify and inform you.
Notifications are sent to you by text message or by email.
The following types of personal data is collected about you, when notifications are sent:
We collect your personal data from the following source(s):
We process your personal data on the following legal bases:
We share your personal data with:
We will retain personal data processed for this purpose for as long as it is necessary for this purpose.
This will be up to 5 years plus the current year counted from your last visit to a company or the last meeting you hosted depending on your user role.
We will retain this personal data for the establishment, exercise or defence of legal claims.
Personal data is used for marketing-related purposes, including to market our service directly to you by email, text message or phone.
Further, personal data is collected when you use our application and service. We use information about your use of the application and service to optimize the user experience and to keep you signed into the application.
See also our cookie-policy for more information about our cookies (see www.bmyguest.eu).
We may also collect personal data about you, if you consent to receiving marketing material, such as newsletter, from a company, which you have visited.
The following types of personal data are processed about you, when you use our service:
We collect your personal data from the following source(s):
We process your personal data on the following legal bases:
We share your personal data with:
As this data is processed in relation to other purposes, we will retain this personal data processed for up to 5 years plus the current year counted from your last visit to a company or the last meeting you hosted depending on your user role. We will retain this personal data for the establishment, exercise or defence of legal claims.
We will, however, only retain personal data processed about your use of the application and service for up to 1 year.
Personal data is processed when you send us a support request, or our application or service is malfunctioning.
In order to identify the malfunction, handle the problem and contact you about the matter, we will process personal data about you.
The following personal data is processed about you:
We collect your personal data from the following source(s):
We process your personal data on the following legal bases:
We share your personal data with:
We will retain personal data processed for this purpose for as long as it is necessary for this purpose.
This will be up to 5 years plus the current year counted from your support request was made, or our application and service malfunctioned.
We will retain this personal data for the establishment, exercise or defence of legal claims.
In relation to this purpose, we will process information about you, if you are employed by one of our customers or have another relation to these. We collect personal data when you act on behalf of your employer/our customer, e.g. when entering into contracts and general contact.
Additionally, we process your personal data for customer management, e.g. invoicing and customer communication.
The following types of personal data is collected about you, as part of our business relationship with a company:
We collect your personal data from the following source(s):
We process your personal data on the following legal bases:
We share your personal data with:
We will retain personal data processed for this purpose for as long as it is necessary for this purpose.
This will be up to 5 years plus the current year counted from termination of the business relationship with your company. We will retain this personal data for the establishment, exercise or defence of legal claims.
We process personal information about you, if you choose to register when visiting e.g. restaurants, cinemas, conference centers, sport facilities, hotels, nursing homes, hospitals, and the like.
The purpose of the processing is to enable contract tracing, i.e. making it possible to inform you, if you may potentially have been in contact with someone infected with COVID-19.
The following types of personal data is collected about you, as part of your registration at one of the companies using BmyGuest for contact tracing:
We collect your personal data from the following source(s):
We process your personal data on the following legal bases:
We share your personal data with:
We will retain personal data processed for this purpose for as long as it is necessary.
This will be up to 4 weeks from your last visit at a company using BmyGuest for contact tracing.
In some cases, we will be transferring personal data to countries outside the EU/EEA.
Such transfers will take place on the basis of the following legal basis:
The personal data and information, which we request, when creating a user, are generally mandatory, and a prerequisite for you to use BmyGuest application and create a BmyGuest user account. The consequence of not providing the information imply that you cannot use the BmyGuest application and service.
You have the following rights:
Furthermore, you have the right to object to processing of your personal data as follows.
You can take steps to exercise your rights by sending an email to [email protected] or calling +4570605301.
There may be conditions or limitations on these rights. It is therefore not certain for example you have the right of data portability in the specific case - this depends on the specific circumstances of the processing activity.
Last updated: 08-04-2025